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Shipping

COVID-19 Service Updates 

*UPDATE* We are still closed to the public so unfortunately we can't have people in the warehouse shop at the moment. However we have now set up a click and collect option, you can order online and them collect from our warehouse for free.

In these very difficult and uncertain times we wanted to let you know that as a family run business we are managing to maintain our high levels of service whilst at the same time looking after the safety of our staff and closely following the government's guidelines.

Following the continued escalation of COVID-19, we have reduced to only essential staff working within our warehouse with clear distancing and other safety protocols in place. All other staff are working from home. This means that Artway is still managing to operate safely, maintain your online orders, and offer customer service but our warehouse is now closed to the public until further notice. 

Our aim is to still to deliver all the creative supplies that you’ll need straight to your door, but this does of course depend on our courier services. As of today our UK couriers and postal service are running as normal, however some international deliveries are currently taking longer than normal. 

If this situation changes then we will post update here and via email if you've subscribed 

If you have any questions or queries please get in touch via info@artway.co.uk 

Thank you

The Artway Team

Click and Collect

Order before 4pm to collect next day.

To allow us time to prepare your orders please collect from 10am onward, if you have placed a large order collection after 12pm. All collection are from our warehouse in Melksham Wiltshire (address found at the bottom of the page).

If you wish to collect on a certain day, please leave a comment in the note section of your order or contact info@artway.co.uk

Delivery to Mainland UK & Isle of Wight

Items will be shipped by Royal Mail or by Courier where appropriate. 

  Order Value (incl VAT)    Shipping Charge
  £0 - £24.99

 

  £3.99 (2-3 Working Day Shipping - Royal Mail)

  £4.99 (1-2 Working Day Shipping - TRACKED)

  £25 - £49.99

 

3.99 (1-2 Working day Shipping - TRACKED)

FREE for Artway Student Members

  £50 +

 

FREE (1-2 Working Day Shipping - TRACKED)

 

Wholesale Shipping is FREE with £100 (+vat) order.

Offshore Delivery (outside the mainland UK)

Your goods will be received within 3 to 5 working days from the day after placing your order. Items will be shipped by Courier where appropriate.

 
Country - Any Size Order Shipping Charge

 

Channel Island, Isles of Scilly, Isle of Man,

Highlands & Islands of Scotland 

Northern Ireland

£9.99 (3-5 Working Day - TRACKED)

 

Republic of Ireland,

Austria, Belgium, Denmark, France, Germany,

Luxembourg, Netherlands, Switzerland

£9.99 (3-5 Working Day - TRACKED)

 

Italy, Slovakia, Spain, 

Czech Republic

 £14.99 (3-5 Working Day - TRACKED)

 

Croatia, Estonia, Slovenia,

Finland, Hungary, Poland,

Portugal, Sweden

£22.99 (3-5 Working Day - TRACKED)

 

Greece, Switzerland

£34.99 (3-5 Working Day - TRACKED)

 

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